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Showing posts from March, 2015

Information Technology Act, 2008

In this post, we will discuss basic terms of IT Act, 2008 but in conceptual manner Objective of Act:- 1.) To grant legal recognition to         * Electronic Records        * Electronic Transactions        * Digital and Electronic Signatures 2.) To facilitate  e-filing of documents  with Government Department. 3.) To facilitate  Electronic Fund Transfer. 4.)  Book of accounts by banker  in electronic form. Now what is difference between Digital Signature and Electronic Signature. Electronic Signature This is any signature that is in electronic form, i.e. as opposed to paper-based ink signatures. Examples of electronic signatures include:  a scanned image of the person ink signature Digital Signature These are actually a subset of electronic signatures because they are also in electronic form. However digital signatures go much further in terms of providing security and trust services: * Signer authentication: i.e. proof of who actually signed the document. i.

ITIL Five Processes

ITIL model five processes 1.) Service Strategy What is the goal of service strategy? Its goal is to provide organization the ability to  design develop  and implement Service management as a strategic asset and to think and act in a strategic manner. It has three parts * Service Portfolio Management (SPM) This is where the company looks at its service portfolio to determine the need or desire for new services to be included or established services to be phased out gradually. Why the word gradually  We are working in a professional world and have signed certain agreements, contracts. Therefore, we need to provide service as per above agreement. * Financial Management and ROI We also need to go through the process of financial feasibility and return on investment. Like, if we gonna introduce a new service line............      watch out for ...........From where funds will be collected                                       Expected revenue, cost and profi